Category: Sassa How To

✍️ By Lerato | SASSA Grant Expert

Do You Need a SASSA Affidavit? Here’s What to Do

If you’re applying for a SASSA grant or updating your details, you may be required to submit a SASSA affidavit as part of the verification process. But don’t worry—you don’t need to write an affidavit from scratch!

SASSA provides official affidavit forms that you can simply download, fill out, and sign.

Many beneficiaries ask:
🔹 Where can I download a SASSA affidavit form?
🔹 How do I fill out a SASSA affidavit?
🔹 Where do I get my affidavit certified?

This guide will show you where to find the correct SASSA affidavit forms and how to complete them properly.

📌 Quick Answer: You can download SASSA affidavit forms from the official SASSA website or collect them from your nearest SASSA office or police station.

1. What Is a SASSA Affidavit & When Do You Need One?

A SASSA affidavit is a sworn statement confirming important details about your financial or personal situation. It is required for certain grant applications and updates.

📌 Common Reasons You May Need a SASSA Affidavit:

✔️ Child Support Grant: If you are the primary caregiver but not the child’s biological parent.
✔️ Grant-in-Aid: If you need additional financial support for full-time care.
✔️ Lost or Stolen SASSA Card: If your SASSA Gold Card is missing and you need a replacement.
✔️ Change in Financial Circumstances: If your income or assets have changed and you need to update SASSA records.
✔️ Proof of Residence: If you need to confirm your home address and don’t have a formal lease or utility bill.

📌 Important: You do not need to write your own affidavit—SASSA already provides official affidavit templates for each of these situations.

2. Where to Download SASSA Affidavit Forms

SASSA makes affidavit forms available for free download on its official website.

📌 How to Get a SASSA Affidavit Form:

🔹 Option 1: Download from the SASSA Website
1️⃣ Visit the official SASSA website: https://www.sassa.gov.za
2️⃣ Navigate to the “Forms” or “Documents” section.
3️⃣ Look for the specific affidavit form related to your grant (e.g., Child Support Grant Affidavit).
4️⃣ Click download and print the form.

🔹 Option 2: Collect a Form from a SASSA Office
If you don’t have internet access, visit your nearest SASSA office and request a printed copy of the affidavit form.

🔹 Option 3: Get a Form at a Police Station or Post Office
Some police stations and post offices keep printed copies of SASSA affidavits for public use.

📌 Tip: Always use the official SASSA form—do not write your own affidavit, as SASSA may reject it.

3. How to Fill Out a SASSA Affidavit Correctly

Once you have downloaded or collected the correct SASSA affidavit form, you need to fill it out correctly to avoid delays in processing.

📌 Steps to Fill Out a SASSA Affidavit:

1️⃣ Read the instructions carefully to ensure you’re completing the correct affidavit.
2️⃣ Enter your full name, ID number, and contact details.
3️⃣ Provide accurate information about your situation (e.g., reason for applying, lost card details, etc.).
4️⃣ Sign the affidavit in front of a commissioner of oaths (see next section).
5️⃣ Attach any supporting documents required by SASSA (e.g., birth certificates for child grants).

📌 Tip: Double-check all details before submitting to avoid rejections.

4. Where to Get Your SASSA Affidavit Signed & Certified

For an affidavit to be legally valid, it must be signed in front of a commissioner of oaths.

📌 Where to Get Your Affidavit Signed:

✔️ Police Station: Most police stations have an officer on duty to certify affidavits for free.
✔️ SASSA Office: Some SASSA offices have commissioners of oaths who can sign your affidavit.
✔️ Post Office: Selected post offices offer certification services for SASSA documents.
✔️ Lawyer or Notary Public: If needed, a lawyer or notary public can sign the affidavit (may charge a fee).

📌 Important: You must sign the affidavit in front of the commissioner of oaths—do not sign it beforehand.

5. Common Mistakes to Avoid When Submitting a SASSA Affidavit

🚨 Mistake #1: Using a Handwritten Affidavit Instead of the Official Form
✅ Solution: Always download and use the correct SASSA affidavit form.

🚨 Mistake #2: Missing or Incorrect Information
✅ Solution: Fill out every required field accurately and truthfully.

🚨 Mistake #3: Not Getting It Signed by a Commissioner of Oaths
✅ Solution: Visit a police station, SASSA office, or post office to certify the affidavit.

🚨 Mistake #4: Submitting an Expired or Old Affidavit
✅ Solution: Use a recent affidavit (not older than 3 months) when submitting to SASSA.

6. Frequently Asked Questions (FAQs)

❓ Do I need to write my own affidavit for SASSA?

🚨 No. SASSA provides pre-made affidavit forms that you must download, fill out, and certify.

❓ Where can I download a SASSA affidavit form?

✅ Visit the SASSA website: https://www.sassa.gov.za.

❓ Can I get an affidavit form from a police station?

✅ Yes, many police stations keep printed SASSA affidavit forms available.

❓ How long is a SASSA affidavit valid?

✅ Usually 3 months from the date of signing.

❓ Will SASSA accept an unsigned affidavit?

🚨 No, affidavits must be signed and certified by a commissioner of oaths.

7. Conclusion: The Right Way to Get a SASSA Affidavit

📌 Key Takeaways:
✔️ You don’t need to write your own affidavit—SASSA provides official forms.
✔️ Download the affidavit from the SASSA website or collect it from a SASSA office.
✔️ Fill out the form accurately and get it certified at a police station or SASSA office.
✔️ Avoid common mistakes to prevent processing delays.

📞 Need Help? Contact SASSA:
✅ Call: 0800 60 10 11
✅ Website: www.sassa.gov.za

🚀 Was this guide helpful? Share it with others applying for SASSA grants!

✍️ By Lerato | SASSA Grant Expert

Collect Your R350 Grant at Pick n Pay, Boxer, or Usave

If you’re tired of waiting in long queues at the Post Office to collect your SASSA SRD R350 grant, there’s good news: You can now collect it at Pick n Pay, Boxer, and Usave stores nationwide!

🔹 Which stores allow SASSA R350 grant withdrawals?
🔹 How do I switch my SASSA payment method to Pick n Pay, Boxer, or Usave?
🔹 What documents do I need to collect my grant?
🔹 How does the USSD verification process work?

This guide provides a detailed, step-by-step process for collecting your SASSA R350 grant at Pick n Pay, Boxer, or Usave stores quickly and securely.

📌 Quick Answer: To collect your grant, you must first receive an SMS confirmation from SASSA and then visit your nearest Pick n Pay, Boxer, or Usave store with your ID and registered cellphone number.

1. Eligibility: Can You Collect Your R350 Grant at Pick n Pay, Boxer, or Usave?

Before heading to a store, make sure you meet these requirements:

✅ You have received an SMS from SASSA confirming that your grant is ready for collection at Pick n Pay, Boxer, or Usave.
✅ Your payment method is set to “Cash Send/Collection.” If you currently receive your grant via bank deposit, you must switch your payment method (see Section 2).
✅ You have your original South African ID and the cellphone number used to apply for your grant.

📌 Note: If you haven’t received the SASSA SMS confirmation, you cannot collect your grant at Pick n Pay, Boxer, or Usave.

2. How to Change Your SASSA Payment Method to Pick n Pay, Boxer, or Usave

If you’re currently receiving your grant through a bank deposit or another collection point, follow these steps to switch to Pick n Pay, Boxer, or Usave:

📌 Steps to Change Your Payment Method

1️⃣ Visit the SASSA SRD website: https://srd.sassa.gov.za
2️⃣ Scroll down to “How do I change my banking details?”
3️⃣ Enter your 13-digit South African ID number.
4️⃣ SASSA will send an SMS with a secure link to your registered phone number.
5️⃣ Click the link and select “Pick n Pay, Boxer, or Usave” as your preferred payment method.
6️⃣ Agree to the terms and submit the request.
7️⃣ Wait for SASSA approval (this may take up to 14 business days).

📌 Once your payment method is switched, you’ll receive an SMS confirming that you can collect your grant at your selected store.

3. Step-by-Step Guide to Collect Your R350 Grant at Pick n Pay, Boxer, or Usave

Once you receive an SMS confirmation from SASSA, follow these steps to collect your grant:

📌 Steps to Collect Your SASSA Grant at Pick n Pay, Boxer, or Usave

1️⃣ Gather Required Documents
✔️ Your South African ID
✔️ The cellphone number registered with SASSA
✔️ SMS from SASSA confirming your collection point

2️⃣ Visit Your Nearest Store
Head to any Pick n Pay, Boxer, or Usave that processes SASSA R350 grant payments.

📌 Excluded stores: You cannot collect grants at BP Pick n Pay Express, Pick n Pay Clothing, or Pick n Pay Liquor stores.

3️⃣ Request Your Grant Payment at the Till
Tell the cashier that you’re there to collect your SASSA R350 grant.

4️⃣ Verify Your Identity
✔️ Enter your ID number and cellphone number on the keypad at the till.
✔️ Wait for the system to confirm that your funds are available.

5️⃣ Approve the USSD Verification Message
📱 A USSD message will appear on your cellphone asking you to confirm the withdrawal.
✔️ Approve the message immediately to proceed with your cash withdrawal.

6️⃣ Receive Your Cash Grant
Once verified, the cashier will hand over your R350 in cash.

📌 Tip: Always double-check the amount received before leaving the store.

4. Common Issues & Solutions When Collecting Your Grant

📌 If you experience ongoing issues, visit your nearest SASSA office for assistance.

5. Benefits of Collecting Your SASSA Grant at Pick n Pay, Boxer, or Usave

✅ Faster access to your grant – No need to wait in long Post Office queues.
✅ Over 3,000 collection points nationwide – More locations make collection more convenient.
✅ Safe and secure process – Identity verification ensures only approved recipients receive their grants.
✅ Low withdrawal fees – Only R5 per withdrawal, compared to higher ATM fees.
✅ Easy access to additional services – Buy groceries, pay bills, and transfer money at the same location.

📌 Tip: If you regularly shop at Pick n Pay, Boxer, or Usave, collecting your grant there saves time and effort.

6. Frequently Asked Questions (FAQs)

❓ Can I collect my R350 grant at any Pick n Pay, Boxer, or Usave store?

✅ Yes, except BP Pick n Pay Express, Pick n Pay Clothing, and Pick n Pay Liquor stores.

❓ Do I need to switch my payment method to collect at these stores?

✅ Yes. If your payment is currently sent to a bank account, you must change it via the SASSA website.

❓ What should I do if I don’t receive my SMS confirmation?

🚨 Wait for the SMS before visiting the store. If it’s delayed, check your payment status online at srd.sassa.gov.za.

❓ Can I collect my grant without my phone?

❌ No. You need your registered cellphone to approve the USSD withdrawal message.

❓ What if I lose my phone?

✅ Update your phone number on srd.sassa.gov.za before collecting your grant.

7. Conclusion: Collect Your SASSA Grant Quickly & Securely

✔️ Pick n Pay, Boxer, and Usave offer a fast, secure way to collect your SASSA R350 grant.
✔️ Make sure to switch your payment method first.
✔️ Bring your ID, registered phone, and SASSA SMS confirmation to collect your grant.

📞 Need Help? Contact SASSA:
✅ Call: 0800 60 10 11
✅ Website: www.sassa.gov.za

🚀 Was this guide helpful? Share it with other SASSA beneficiaries!

✍️ By Lerato | SASSA Grant Expert

The Easiest Way to Get Your R350 Grant at Shoprite

If your SASSA R350 grant is approved, you can collect it at Shoprite quickly and conveniently—without dealing with long queues or delays.

Many beneficiaries ask:
🔹 Can I collect my R350 grant at Shoprite?
🔹 How do I register to receive my SASSA grant at Shoprite?
🔹 What do I need to withdraw my payment?
🔹 Is there a withdrawal fee at Shoprite?

This guide explains:
✅ How to switch your SASSA grant to Shoprite
✅ Step-by-step process to withdraw your grant
✅ Documents needed for collection
✅ Benefits of using Shoprite for SASSA payments

📌 Quick Answer: You need to register for a Shoprite Money Market Account and link it to SASSA to start receiving your R350 grant at Shoprite stores.

1. How to Switch Your SASSA Grant to Shoprite

Before collecting your grant at Shoprite, you must switch your payment method from a bank account or post office to a Shoprite Money Market Account (MMA).

📌 Steps to Register for a Shoprite Money Market Account

1️⃣ Dial *120*3534# on your phone and follow the prompts.
2️⃣ Register via WhatsApp by sending “Hi” to 087 240 5709.
3️⃣ Download the Shoprite Money Market App from the Play Store or App Store and register.
4️⃣ Visit your nearest Shoprite, Checkers, or Usave and complete registration at the Money Market counter.

📌 Once registered, update your SASSA banking details to receive payments via Shoprite.

2. How to Change Your SASSA Banking Details to Shoprite

Once you have a Shoprite Money Market Account, follow these steps to update your SASSA banking details:

1️⃣ Go to the SASSA SRD website: https://srd.sassa.gov.za
2️⃣ Click “Change Banking Details.”
3️⃣ Enter your ID number and submit.
4️⃣ SASSA will send you an SMS with a secure link—click it.
5️⃣ Select Shoprite Money Market as your preferred payment method.
6️⃣ Wait for SASSA to process your request (usually takes a few days).

📌 Once approved, your R350 grant will be sent to your Shoprite MMA every month.

3. How to Withdraw Your R350 Grant at Shoprite

Once your payment is available, you can collect your R350 grant at any Shoprite, Checkers, or Usave store.

📌 Steps to Withdraw Your R350 at Shoprite

✔️ Step 1: Receive an SMS notification from SASSA that your R350 is available.
✔️ Step 2: Go to your nearest Shoprite store and head to the Money Market counter.
✔️ Step 3: Present your valid South African ID and cellphone number linked to SASSA.
✔️ Step 4: Enter your withdrawal PIN (sent via SMS).
✔️ Step 5: Collect your R350 grant in cash or use it for purchases.

📌 Tip: Avoid peak hours (early mornings and month-end) to reduce waiting time.

4. Documents Needed to Collect Your R350 at Shoprite

To ensure a smooth withdrawal, bring the following:
✔️ Your South African ID or Smart Card (Original, not a copy)
✔️ Your registered cellphone number (linked to SASSA)
✔️ Your withdrawal PIN (sent by SASSA via SMS)

📌 If you lose your PIN, call SASSA at 0800 60 10 11 for assistance.

5. Benefits of Using Shoprite for SASSA Payments

Many beneficiaries prefer Shoprite for R350 grant withdrawals because:

✔️ Fast & Convenient: Over 3,000 Shoprite, Checkers, and Usave stores available nationwide.
✔️ No ATM Fees: Only R5 per withdrawal—cheaper than bank ATMs.
✔️ Cashless Option: Use your grant to buy groceries, airtime, electricity, and pay bills directly.
✔️ No Long Queues: Avoid Post Office delays by collecting at a nearby retail store.

📌 Tip: You can also use your Shoprite Money Market Account for money transfers, bill payments, and mobile banking.

6. Frequently Asked Questions (FAQs)

❓ Can I collect my SASSA R350 grant at Shoprite?

✅ Yes. You must first register for a Shoprite Money Market Account and link it to SASSA.

❓ How do I register for Shoprite Money Market to receive my grant?

✅ Dial *120*3534#, use WhatsApp (087 240 5709), download the Shoprite app, or visit a store.

❓ How long does it take to switch my SASSA grant to Shoprite?

✅ It usually takes 3–7 days for SASSA to update your banking details.

❓ Can I withdraw my R350 at any Shoprite?

✅ Yes. You can withdraw at Shoprite, Checkers, or Usave stores nationwide.

❓ Is there a fee for withdrawing my SASSA grant at Shoprite?

✅ Yes. A small R5 withdrawal fee applies.

❓ What should I do if my R350 is not available at Shoprite?

🚨 Check your payment status online at https://srd.sassa.gov.za or call SASSA (0800 60 10 11).

7. Conclusion: Collect Your R350 at Shoprite with Ease

📌 Key Takeaways:
✔️ Register for a Shoprite Money Market Account to receive your grant.
✔️ Update your SASSA banking details online to switch payments to Shoprite.
✔️ Withdraw cash at any Shoprite, Checkers, or Usave store.
✔️ Bring your ID, phone, and withdrawal PIN for easy collection.

📞 Need Help? Contact SASSA:
✅ SASSA Helpline: 0800 60 10 11
✅ Shoprite Money Market: 087 240 5709
✅ Website: www.sassa.gov.za

🚀 Was this guide helpful? Share it with others who need SASSA payment info!

📅 Updated: January 29, 2025
✍️ By Lerato | SASSA Grant Expert

Is Your SASSA Card Declining at the ATM? Here’s What to Do

You’re not alone if your SASSA Gold Card is not working at an ATM. Many beneficiaries have reported issues such as:

❌ SASSA card declined at ATM or retailer tills
❌ SASSA card not recognized by the ATM
❌ No funds available even though payment was due
❌ Card expired, blocked, or damaged

With the latest news on SASSA Gold Cards, many are wondering:

🔹 Are SASSA cards being discontinued?
🔹 How do I renew my SASSA card?
🔹 Which post offices renew SASSA cards?
🔹 What should I do if my SASSA card needs replacement?

📌 Quick Answer: If your SASSA card is not working, it could be due to an expired card, ATM technical issues, or system delays. You may need to renew or replace your SASSA card at a post office.

1. Quick Fixes for Immediate ATM Issues

If your SASSA card is not working right now, try these quick fixes before heading to a SASSA office:

✔️ Try a different ATM (Some ATMs may be offline or not support SASSA withdrawals).
✔️ Withdraw at a retailer (Shoprite, Pick n Pay, Boxer, and Checkers all accept SASSA Gold Cards).
✔️ Check your balance before retrying (Dial *120*3210# to ensure you have funds available).
✔️ Use another withdrawal method (CashSend or transferring to a bank account if linked).

📌 If none of these work, check below for specific reasons and solutions.

2. Why Is My SASSA Card Not Working at the ATM?

Here are common reasons your SASSA Gold Card might not work at an ATM and how to fix them:

📌 If your card is declining at the ATM, try withdrawing at Shoprite, Pick n Pay, Boxer, or Checkers instead.

3. Are SASSA Gold Cards Being Discontinued?

🚨 SASSA Gold Cards Are NOT Being Discontinued, But Some Will Expire in 2025

🔹 SASSA Gold Cards are still valid, but older cards are set to expire in 2025.
🔹 If your SASSA card expires soon, you need to renew it at the post office to continue receiving payments.
🔹 New SASSA cards will be issued to replace old ones.

📌 Latest News: The government has confirmed that a new SASSA card system is coming soon. Keep checking Postbank’s official website for updates.

📖 Read More on SASSA Card Expiry & Replacement:

✔️ News24: SASSA Gold Cards Expiring—What Beneficiaries Need to Know
✔️ Postbank Announcement on SASSA Cards

4. How to Renew Your Expired SASSA Card

If your SASSA card has expired or is expiring soon, you must renew it at a designated post office.

📌 Steps to Renew Your SASSA Card

✅ Visit a post office that offers SASSA services.
✅ Bring the following documents:

• South African ID
• Current or expired SASSA Gold Card
• Proof of residence (utility bill or letter)
  ✅ Complete the renewal form.
  ✅ Receive your new SASSA card immediately.

📌 Tip: Not all post offices handle SASSA renewals. Call Postbank at 0800 53 54 55 to find your nearest location.

5. How to Replace a Lost or Damaged SASSA Card

If your SASSA Gold Card is lost, stolen, or damaged, you need to apply for a replacement.

📌 Steps to Replace Your SASSA Card

✅ Go to a post office that processes SASSA cards.
✅ Bring the following documents:

• South African ID
• Affidavit (if stolen)
  ✅ Fill out a replacement form.
  ✅ Receive your new card & set a new PIN.

📌 Tip: Report a lost or stolen SASSA card immediately by calling Postbank at 0800 53 54 55.

6. Alternative: Switch Your SASSA Grant to a Bank Account

If your SASSA card issues persist, you can change your payment method to receive your grant via a bank account.

📌 How to Switch to Bank Payments

✅ Visit the SASSA website: https://srd.sassa.gov.za
✅ Click “Change Banking Details.”
✅ Enter your ID number & submit your request.
✅ Follow the SMS link & provide your bank details.

📌 This method ensures payments go directly into your account with no ATM issues.

7. How to Prevent Future SASSA Card Issues

To avoid ATM problems in the future, follow these tips:

✔️ Know your card’s expiry date and renew it before it expires.
✔️ Withdraw funds early—don’t wait until the last day to access your grant.
✔️ Check your balance before withdrawing (Dial *120*3210#).
✔️ Have a backup withdrawal method, like a bank account or retailer withdrawal.

8. Frequently Asked Questions (FAQs)

❓ Why is my SASSA card not working at the ATM?

🚨 Your card may be expired, blocked, or facing system issues. Try using it at a retailer or check your balance via USSD *120*3210#.

❓ Are SASSA Gold Cards being discontinued?

✅ No, but older cards will expire in 2025. Renew yours at a post office.

❓ Where can I renew my SASSA card?

✅ Visit a Postbank branch that handles renewals. Call 0800 53 54 55 for the nearest location.

❓ Can I switch from a SASSA card to a bank account?

✅ Yes! Change your payment method online at srd.sassa.gov.za.

9. Conclusion: How to Fix Your SASSA Card Issues

📌 Key Takeaways:
✔️ Expired cards must be renewed at a post office.
✔️ Blocked or damaged cards can be replaced.
✔️ If your card is declining, try withdrawing at a retailer.
✔️ Switch to bank payments for easier grant access.

📞 Need Help? Contact SASSA:
✅ SASSA Helpline: 0800 60 10 11
✅ Postbank: 0800 53 54 55
✅ Website: www.sassa.gov.za

Read More

📌 🔗 How to Check SASSA Child Grant Balance on My Phone (USSD, SMS & Online) – Learn how to check your SASSA grant balance using different methods.

📌 🔗 SASSA Payment Dates: When Will You Get Your Grant? – Ensure you know when to expect your next grant payment.

📅 Updated: January 29, 2025
✍️ By Lerato | SASSA Grant Expert

Check Your SASSA Child Grant Balance Instantly

If you receive a SASSA Child Support Grant, knowing how to check your balance helps you track payments and plan your finances.

Many beneficiaries ask:
🔹 How do I check my SASSA child grant balance on my phone?
🔹 What is the SMS number to check my SASSA balance?
🔹 Can I check my SASSA balance without airtime?
🔹 How do I check my child grant balance online?

This guide covers:
✅ How to check your SASSA child grant balance using USSD, SMS, and online methods
✅ How to check your balance without airtime
✅ How to check your balance on a SASSA Gold Card
✅ Common issues and troubleshooting tips

📌 Quick Answer: The easiest way to check your SASSA child grant balance is by dialing 1203210# or sending an SMS to 1347737#.

1. Quick Summary: How to Check Your SASSA Child Grant Balance

📌 Tip: If your balance seems incorrect, wait 24-48 hours or call SASSA at 0800 60 10 11.

2. How to Check Your SASSA Child Grant Balance via USSD (SASSA USSD Code)

One of the fastest ways to check your SASSA child grant balance is by using a USSD code on your phone.

📌 Steps to Check Your SASSA Balance Using USSD

1️⃣ Dial *120*3210# on your mobile phone.
2️⃣ Follow the prompts and select the “Balance Check” option.
3️⃣ Enter your SASSA card PIN when requested.
4️⃣ Your SASSA child grant balance will be displayed on your screen.

📌 No airtime required! This service is free for all SASSA beneficiaries.

Alternative USSD Code for Checking Balance

📞 If *120*3210# doesn’t work, try *120*69277# and follow the same steps.

3. How to Check Your SASSA Child Grant Balance via SMS

If you prefer checking your balance via SMS, follow these simple steps.

📌 Steps to Check Your SASSA Child Grant Balance via SMS

1️⃣ Send the word “BALANCE” to 1347737# from your registered phone number.
2️⃣ You will receive an SMS with your current balance.

📌 Note: The SMS method may take a few minutes to respond, depending on network congestion.

4. How to Check Your SASSA Child Grant Balance Online

If you have internet access, you can check your SASSA balance online through the SASSA website.

📌 Steps to Check Your SASSA Child Grant Balance Online

1️⃣ Go to the official SASSA website: https://srd.sassa.gov.za
2️⃣ Click on “Check Your Status.”
3️⃣ Enter your South African ID number and registered phone number.
4️⃣ Click Submit to see your child grant balance.

📌 This method is useful if you prefer online banking and have access to the internet.

5. How to Check Your SASSA Child Grant Balance Without Airtime

🚀 Good news! You can check your SASSA child grant balance without airtime using free USSD codes.

✔️ Dial *120*3210# (free for SASSA beneficiaries).
✔️ Use the SASSA website if you have internet access.
✔️ Visit an ATM (withdrawal not required) to check your balance.

📌 SASSA does not charge for balance inquiries via USSD or online.

6. How to Check Your Balance on the SASSA Gold Card

If you use a SASSA Gold Card, checking your balance is simple.

✔️ ATM: Insert your card at any ATM and select “Balance Inquiry.”
✔️ Retailers: Check your balance at Pick n Pay, Checkers, Boxer, Shoprite tills.
✔️ USSD: Dial *120*3210#.

📌 ATMs may charge a small fee for balance inquiries, so try USSD or retailers for free.

7. Common Issues When Checking Your SASSA Child Grant Balance & How to Fix Them

📌 If your balance does not update after payment day, contact SASSA.

8. Conclusion: The Easiest Ways to Check Your SASSA Child Grant Balance

📌 Key Takeaways:
✔️ USSD Code: Dial *120*3210# or *120*69277# for instant balance checks.
✔️ SMS: Send “BALANCE” to 1347737#.
✔️ Online: Visit https://srd.sassa.gov.za.
✔️ ATMs & Retailers: Check at Shoprite, Boxer, or Pick n Pay.
✔️ No airtime needed for USSD balance checks.

📞 Need Help? Contact SASSA:
✅ Call: 0800 60 10 11
✅ Website: www.sassa.gov.za

🚀 Was this guide helpful? Share it with others who need SASSA balance check info!

Read More

📌 🔗 SASSA Card Not Working at ATM? Quick Fixes & How to Solve It – Troubleshoot issues when your SASSA card isn’t working at an ATM.

📌 🔗 SASSA Payment Dates: When Will You Get Your Grant? – Check when your next SASSA grant payment is due.

📅 Updated: January 29, 2025
✍️ By Lerato Mthembu | SASSA Grants & Benefits Specialist

Why Didn’t You Receive Your SASSA Child Grant?

If your SASSA Child Support Grant hasn’t been deposited this month, don’t panic—there are several possible reasons why your child grant payment was delayed or stopped.

This guide will explain:

✅ Common reasons why your SASSA child grant was not paid
✅ How to check your child grant payment status
✅ What to do if your SASSA child grant was delayed or suspended
✅ How to reinstate or appeal a canceled child grant

📌 Quick Answer: Your SASSA child grant may be delayed due to banking issues, verification checks, or SASSA system errors. Before taking action, check your payment status online.

1. Why Is My SASSA Child Grant Not Paid? Common Reasons & Solutions

📌 Tip: If your child support grant is missing, check your banking details and payment status before visiting SASSA.

2. How to Check Your SASSA Child Grant Payment Status

If you want to confirm whether your child support grant was processed, follow these steps:

📲 Check Your SASSA Grant Online

1️⃣ Go to the SASSA Status Check website: https://srd.sassa.gov.za/sc19/status
2️⃣ Enter your South African ID number & registered cellphone number.
3️⃣ Click “Submit” to view your payment status.

📌 If your payment says “Processing,” wait a few days. If it says “Declined” or “Suspended,” you need to visit a SASSA office.

3. How to Fix a Missing SASSA Child Grant Payment

If your child support grant was not paid, follow these steps:

🔹 Step 1: Check Your Payment Method

✔️ If you receive your grant via bank deposit, check if your bank details are correct.
✔️ If you collect at a Post Office or retailer, confirm your grant payment date.

📌 If your banking details are incorrect, you must update them at a SASSA office.

🔹 Step 2: Contact SASSA for Assistance

📞 Call the SASSA Helpline: 0800 60 10 11
✅ Provide your ID & grant details to check the issue.

📌 If SASSA confirms a delay, wait 24-48 hours and check again.

🔹 Step 3: Visit a SASSA Office If Needed

If your child grant is suspended or stopped, visit your nearest SASSA office with:

✔️ Your ID (grant holder)
✔️ Your child’s birth certificate
✔️ Proof of guardianship (if applicable)

📌 Ask SASSA to reinstate or resolve the payment issue.

4. Has Your SASSA Child Grant Been Canceled? Here’s How to Fix It

If your child grant stopped completely, it may have been canceled due to one of the following reasons:

🔹 Your child turned 18 years old (the grant stops automatically).
🔹 You failed to complete a grant review when required.
🔹 SASSA identified incorrect banking or personal details.

📌 How to Reinstate a Canceled SASSA Child Grant

1️⃣ Visit a SASSA office & request reinstatement.
2️⃣ Submit an appeal if your grant was wrongfully stopped.
3️⃣ Provide required documents (ID, birth certificate, proof of income).

📌 If reinstatement is approved, your grant payments will resume.

5. How to Stop or Cancel a SASSA Child Grant

If you no longer need a SASSA Child Support Grant, you can cancel it.

📌 Steps to Cancel a SASSA Child Grant

1️⃣ Visit your nearest SASSA office.
2️⃣ Complete a “Grant Cancellation Form.”
3️⃣ Provide a reason for canceling the grant.
4️⃣ Submit your ID & the child’s birth certificate.

📌 Important: Once canceled, you must reapply if you need the grant again.

6. How to Write an Affidavit for a SASSA Child Grant

Sometimes, SASSA requires an affidavit for child grant applications, reviews, or disputes.

📌 Sample SASSA Affidavit Format

AFFIDAVIT FOR SASSA CHILD SUPPORT GRANT
📍 Date: [Insert Date]
📍 Full Name: [Your Full Name]
📍 ID Number: [Your ID Number]
📍 Child’s Full Name: [Child’s Name]
📍 Child’s ID/Birth Certificate Number: [Child’s ID]

Statement:
“I, [Your Full Name], confirm that I am the legal guardian of [Child’s Name] and responsible for their care. I am applying for the SASSA Child Support Grant as I have no stable income to support my child.

📌 Sign the affidavit at a police station or with a commissioner of oaths.

7. Frequently Asked Questions (FAQs)

❓ Why didn’t my SASSA child grant come in this month?

✅ Your payment may be delayed due to bank issues, grant verification, or SASSA system errors.

❓ What should I do if my SASSA child grant is missing?

✅ Check your payment status online, and if necessary, visit a SASSA office.

❓ How do I check my SASSA child grant payment?

✅ Go to https://srd.sassa.gov.za/sc19/status and enter your ID number.

❓ How do I stop or cancel a SASSA child grant?

✅ Visit a SASSA office & complete a cancellation form.

❓ How do I appeal if my SASSA child grant was canceled?

✅ Submit an appeal at your nearest SASSA office with proof of eligibility.

8. Conclusion: Fixing a Missing SASSA Child Grant Payment

📌 Key Takeaways:
✔️ If your child grant wasn’t paid, check your payment status & banking details.
✔️ If your grant was stopped, visit a SASSA office to reinstate it.
✔️ To cancel a child grant, submit a formal request at SASSA.
✔️ Appeal if your grant was unfairly declined.

📞 Need Help? Contact SASSA:
✅ SASSA Helpline: 0800 60 10 11
✅ SASSA Website: www.sassa.gov.za

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Read More

📌 🔗 SASSA OTP Withdrawal Online – Learn how to withdraw SASSA grants without a card using OTP.

📌 🔗 SASSA Card Renewal – Step-by-step guide on renewing or replacing your SASSA card before it expires.

📌 🔗 SASSA Funeral Policy – How to claim funeral benefits under SASSA policies.

📌 🔗 Easypay Loans SASSA – Everything you need to know about Easypay loans for SASSA beneficiaries.

📌 🔗 SASSA Payment Methods – A guide to all available payment methods and how to change your option.

📌 🔗 Alternative Income Source Identified – What it means for your grant and how to appeal if affected.

📌 🔗 SASSA in Full – What SASSA stands for and its role in South Africa’s social security.

📌 🔗Why Is My SASSA Child Grant Money Not In?

📌 🔗 Universal Basic Income South Africa: When Will It Start & Who Will Qualify?

How Does SASSA Pay Grants?

The South African Social Security Agency (SASSA) provides multiple payment methods to ensure beneficiaries can access their grant money safely and conveniently.

This guide covers:

✅ All available SASSA payment methods
✅ How to change your SASSA payment method (online & in person)
✅ Step-by-step guide for switching to bank payments
✅ Troubleshooting issues when updating banking details

📌 Quick Answer: SASSA grants can be paid via bank account, SASSA/Postbank gold card, or cash collection at retailers & ATMs. If you want to change your SASSA payment method, you can do it online (for SRD grants) or in person at a SASSA office.

1. SASSA Payment Methods: Which One is Best for You?

SASSA offers different ways to receive grants. Below is a comparison of each method, its benefits, and possible drawbacks.

📌 Tip: If you prefer secure and fast payments, consider switching to a bank account for your SASSA grant.

2. How to Change Your SASSA Payment Method (Step-by-Step Guide)

If you want to change how you receive your SASSA grant, follow these steps:

📌 Option 1: Change SASSA Payment Method Online (For SRD Grants Only)

1️⃣ Go to the SASSA SRD Website: https://srd.sassa.gov.za
2️⃣ Click on “Change Banking Details.”
3️⃣ Enter your ID number & submit your request.
4️⃣ You’ll receive an SMS with a secure link—click the link to update your bank details.
5️⃣ Enter your new bank account details & submit.
6️⃣ Wait for SASSA to process the update (7-10 working days).

📌 Note: This method only works for the SRD R350 grant. Other grants require an in-person visit.

📌 Option 2: Change SASSA Payment Method at a SASSA Office

1️⃣ Visit your nearest SASSA office with your ID.
2️⃣ Request a “Change of Banking Details” form.
3️⃣ Complete the form with your new banking details.
4️⃣ Attach proof of your bank account (e.g., stamped bank statement or letter from the bank).
5️⃣ Submit the form & wait for processing (can take up to 30 days).

📌 Required for:
✔️ Older Person’s Grant
✔️ Disability Grant
✔️ Child Support Grant
✔️ Foster Child Grant

3. Common Issues When Changing SASSA Payment Method & How to Fix Them

📌 Need help? Call the SASSA Helpline: 0800 60 10 11.

4. Frequently Asked Questions (FAQs)

❓ Can I change my SASSA payment method online?

✅ Yes, but only for SRD R350 grants via https://srd.sassa.gov.za. Other grants require an in-person update at a SASSA office.

❓ How long does it take to change my SASSA payment method?

⌛ 7-10 working days for SRD updates, up to 30 days for other grants.

❓ Can I receive my SASSA grant in someone else’s bank account?

🚨 No! SASSA only allows grants to be paid into bank accounts in the grant holder’s name.

❓ What should I do if my SASSA payment is delayed after changing my bank details?

✅ Wait at least 10 working days, then check your SASSA status online before following up with SASSA.

❓ Can I switch from a SASSA/Postbank card to a personal bank account?

✅ Yes! Just submit a banking details change request at a SASSA office.

5. Conclusion: The Best SASSA Payment Method for You

🔹 SASSA offers multiple payment methods, including bank deposits, SASSA gold card withdrawals, and retail cash collections.
🔹 Bank payments are the safest & most convenient option to receive grants.
🔹 Changing your SASSA payment method is possible, but processing may take a few days to a month.

📞 Need Help? Contact SASSA:
✅ Call SASSA: 0800 60 10 11
✅ Visit a SASSA office for in-person changes
✅ Change SRD banking details online: https://srd.sassa.gov.za

🚀 Was this guide helpful? Share it with other SASSA beneficiaries!

Read More

📌 🔗 SASSA Grant Enquiries – Get help with all SASSA-related payment questions.

📌 🔗 SASSA OTP Withdrawal Online – Learn how to withdraw SASSA grants without a physical card.

📌 🔗 SASSA Card Renewal – Ensure smooth grant payments by renewing your SASSA card.

📌 🔗 SASSA Funeral Policy – Check if SASSA funeral benefits impact your payment options.

📌 🔗 Easypay Loans SASSA – Discover how Easypay loans affect your SASSA payments.

📌 🔗 Alternative Income Source Identified – Could a flagged income source affect your grant payments?

📌 🔗 SASSA in Full – Understanding SASSA’s role in distributing grant payments.

📌 🔗Why Is My SASSA Child Grant Money Not In?

📌 🔗 Universal Basic Income South Africa: When Will It Start & Who Will Qualify?

Introduction: Does SASSA Provide Funeral Benefits?

Losing a loved one is never easy, and many SASSA beneficiaries wonder if SASSA offers funeral benefits or financial assistance for burial expenses.

🔎 The truth is: SASSA does not have an official funeral policy or dedicated funeral benefit. However, there are ways to claim financial assistance in certain situations, especially if the deceased was a SASSA grant recipient.

This guide explains:

✅ How to claim unclaimed SASSA grant payments after death
✅ What happens to a SASSA grant when a beneficiary passes away
✅ Alternative funeral policies available for SASSA beneficiaries
✅ How to prevent and report SASSA grant fraud after a beneficiary’s death

📌 Quick Answer: While SASSA does not pay direct funeral benefits, a deceased beneficiary’s unclaimed grant payments may be accessed by the next of kin to assist with burial costs.

1. Quick Summary: SASSA Funeral-Related Questions & Answers

2. How to Claim Unclaimed SASSA Payments for Funeral Expenses

If a SASSA grant recipient passes away, their final SASSA payment may be available for collection by their family or legal representative.

💼 Step-by-Step Guide to Claiming Unclaimed SASSA Funds

1️⃣ Obtain a Death Certificate – Visit Home Affairs to get the official death certificate of the deceased.
2️⃣ Gather Required Documents – You’ll need:

• The deceased’s SASSA card or grant details
• Your South African ID (as next of kin)
• Proof of relationship to the deceased (birth certificate, marriage certificate, or affidavit)
  3️⃣ Visit the Nearest SASSA Office – Submit your documents and complete the necessary claim forms.
  4️⃣ Await Processing – If approved, you’ll receive the remaining unpaid grant amount for funeral expenses.

📌 Important: If the deceased was receiving multiple SASSA grants, only the last unpaid monthly payment can be claimed. Processing can take 30 days or longer due to verification procedures.

3. Does SASSA Offer a Funeral Policy? Alternative Funeral Cover Options

SASSA does not provide a specific funeral policy or funeral cover. However, beneficiaries can sign up for private funeral insurance policies through banks, insurance providers, or funeral parlors.

Alternative Funeral Policies for SASSA Beneficiaries

If you are a SASSA recipient and want funeral cover, you can get a funeral policy from:

🏦 Banks – Capitec, FNB, Standard Bank, Absa, Nedbank
🏢 Insurance Companies – Old Mutual, AVBOB, Clientèle, Metropolitan
⚰️ Funeral Parlors – Many funeral homes offer affordable plans for SASSA recipients

📌 Tip: Some funeral policies allow premiums to be deducted directly from a SASSA grant. Check with your provider for eligibility.

4. What Happens to a SASSA Grant When Someone Dies?

When a SASSA beneficiary passes away, their grant is automatically stopped once SASSA is notified.

🔹 If the grant was already paid before death – The money belongs to the deceased’s estate.
🔹 If the grant was unpaid before death – The next of kin may claim the final payment (see Section 2).
🔹 If the family keeps withdrawing the grant after death – This is fraud and can result in legal action.

📌 To prevent fraud, report the death of a SASSA beneficiary as soon as possible at Home Affairs or SASSA.

5. How to Prevent and Report SASSA Grant Fraud After Death

🚨 Common SASSA Grant Fraud Risks After a Beneficiary’s Death

❌ Withdrawing a deceased person’s grant money is illegal.
❌ Failing to report a SASSA beneficiary’s death can lead to overpayments that must be repaid.
❌ Fake funeral policies targeting SASSA recipients are a growing scam.

How to Report Fraud to SASSA

📞 SASSA Fraud Hotline: 0800 701 701
📩 Email: anti-fraud@sassa.gov.za
💻 Report Online: www.sassa.gov.za

📌 Reminder: If someone continues withdrawing a deceased person’s grant, SASSA can demand repayment and take legal action.

6. Frequently Asked Questions (FAQs)

❓ Does SASSA offer financial help for funerals?

🚫 No. SASSA does not have a funeral policy or funeral benefit. However, unclaimed grant payments may be collected by the deceased’s next of kin for burial costs.

❓ How long does it take to claim unclaimed SASSA payments?

⌛ Processing can take 30 days or longer, depending on SASSA verification and documentation checks.

❓ What if I don’t report a SASSA beneficiary’s death?

🚨 SASSA will eventually detect the death and stop payments. If someone withdraws money fraudulently, SASSA can demand repayment or press legal charges.

❓ Can I get a funeral policy as a SASSA beneficiary?

✅ Yes! Many banks, insurers, and funeral homes offer low-cost funeral cover with premiums deducted from your grant.

Conclusion: What You Need to Know About SASSA Funeral Benefits

🔹 SASSA does not offer a funeral policy, but the last unpaid grant of a deceased beneficiary can be claimed.
🔹 To claim SASSA funeral benefits, visit a SASSA office with a death certificate & proof of relationship.
🔹 SASSA beneficiaries can get funeral cover from banks & insurance companies, often with premiums deducted from grants.
🔹 Report the death of a SASSA grant recipient immediately to avoid fraud issues.

📞 Need Help? Contact SASSA:
✅ Call SASSA: 0800 60 10 11
✅ Visit SASSA website: srd.sassa.gov.za
✅ Report fraud: anti-fraud@sassa.gov.za

🚀 Was this guide helpful? Share it with other SASSA beneficiaries!

Read Also

📌 🔗 SASSA Grant Enquiries – For assistance with various SASSA-related concerns.

📌 🔗 SASSA OTP Withdrawal Online – Learn how to withdraw your SASSA grant if your card is unavailable.

📌 🔗 SASSA Card Renewal – Renew your SASSA card before it expires.

📌 🔗 Easypay Loans SASSA – How SASSA-related loans impact funeral benefits.

📌 🔗 SASSA Payment Methods – A guide to all available SASSA payment methods.

📌 🔗 Alternative Income Source Identified – How alternative income sources may affect SASSA funeral benefits.

📌 🔗 SASSA in Full – What SASSA stands for and its role in social security.

📌 🔗Why Is My SASSA Child Grant Money Not In?

📌 🔗 Universal Basic Income South Africa: When Will It Start & Who Will Qualify?

Introduction: Is Your SASSA Card Expiring Soon? Here’s What to Do!

🔔 Important Update: SASSA gold cards are set to expire in 2025, and beneficiaries must renew or replace their cards to continue receiving payments. If your SASSA card is expiring soon, this guide will help you:

✅ Check your SASSA card expiry date
✅ Renew your SASSA card at the Post Office (SAPO)
✅ Get a new SASSA card or switch to bank payments
✅ Find out if you can renew your SASSA card online
✅ Know what documents you need for SASSA card renewal

📌 Quick Tip: If your SASSA card has already expired, visit your nearest Post Office ASAP to renew it and avoid payment delays.

1. Are SASSA Cards Being Discontinued? Latest News on SASSA Gold Cards

There have been rumors that SASSA cards will be discontinued, but here’s what you need to know:

🔹 SASSA gold cards (Postbank-issued) are still valid until 2025, but they must be renewed before expiry.
🔹 SASSA is transitioning beneficiaries to bank payments as an alternative to the gold card system.
🔹 Post Office SASSA cards can still be used for withdrawals at ATMs, retailers, and Post Office branches.

📌 Latest News: Beneficiaries can now choose to renew their SASSA card or switch to direct bank payments (Capitec, FNB, Standard Bank, Nedbank, Absa, etc.).

2. How to Check Your SASSA Card Expiry Date

Wondering when your SASSA card expires? 🧐 Here’s how to check:

📍 Look at the front of your SASSA gold card – the expiry date is printed in MM/YY format (e.g., 05/25 means it expires in May 2025).

📍 If your card is already expired, you must renew it immediately to continue receiving payments.

📌 If you’re unsure about your SASSA card expiry date, call the SASSA helpline at 0800 60 10 11.

3. How to Renew Your SASSA Card (Step-by-Step Guide)

If your SASSA card is expiring, follow these steps to renew it at the Post Office:

🏤 Option 1: Renew SASSA Card at the Post Office

1️⃣ Visit your nearest Post Office (SAPO) – Not all branches offer renewals, so check ahead.
2️⃣ Bring the required documents (see list below).
3️⃣ Complete the SASSA card renewal form provided by the Post Office.
4️⃣ Receive your new SASSA gold card immediately.
5️⃣ Activate your new card and set up your PIN for withdrawals.

✅ You can start using your new SASSA card immediately!

📌 Which Post Offices Renew SASSA Cards?
Not all Post Offices process SASSA card renewals. Call Postbank Customer Care at 0800 53 54 55 to find your nearest branch that offers renewals.

4. What Documents Do I Need to Renew My SASSA Card?

To renew your SASSA gold card, you must bring:

✅ Your South African ID book or smart ID card
✅ Your expiring SASSA card
✅ Proof of residence (utility bill or official letter)
✅ Alternative banking details (if switching to direct deposits)

📌 Important: Only the registered beneficiary can renew the card. If you’re unable to visit the Post Office, a nominated representative (e.g., a family member) must bring an affidavit & supporting documents.

5. Can I Renew My SASSA Card Online?

🔎 Many beneficiaries ask, “Can I renew my SASSA card online?”

❌ No, SASSA card renewal cannot be done online. You must visit a Post Office or switch to a bank account for direct payments.

✅ However, you CAN switch your grant payments online to your bank account!

Here’s how:

1️⃣ Go to the SASSA website: https://srd.sassa.gov.za
2️⃣ Select “Change Banking Details.”
3️⃣ Enter your ID number and follow the instructions.
4️⃣ Receive an SMS verification link.
5️⃣ Submit your new banking details.

📌 Within 7-10 working days, SASSA will verify your details, and your next grant payment will go directly into your bank account instead of your SASSA card.

6. How to Get a New SASSA Card (Replacement Guide)

If your SASSA card is lost, stolen, or expired, follow these steps to replace it:

How to Replace a Lost or Stolen SASSA Card

1️⃣ Call Postbank Helpline: 0800 53 54 55 to block your lost/stolen card.
2️⃣ Visit the Post Office to apply for a replacement.
3️⃣ Bring your ID & an affidavit (if stolen).
4️⃣ Get your new SASSA card and set up a PIN.

✅ You will receive a new SASSA gold card on the same day.

📌 Need urgent access to your SASSA grant? You can also switch to direct bank payments while waiting for a new card.

7. Alternative: Switch to Bank Payments Instead of Renewing Your SASSA Card

Many beneficiaries are switching to bank payments instead of renewing their SASSA gold card. This allows you to:

✅ Get your grant deposited directly into your bank account
✅ Withdraw at any ATM or retailer (no need for a SASSA card)
✅ Avoid long queues at the Post Office

How to Switch from SASSA Card to Bank Account

1️⃣ Visit your bank and request a statement or proof of account.
2️⃣ Go to the SASSA website (srd.sassa.gov.za) and select “Change Banking Details.”
3️⃣ Enter your ID number and complete the process.
4️⃣ Your next grant payment will be sent to your bank account instead of your SASSA card!

📌 Banks that accept SASSA grants: Capitec, FNB, Standard Bank, Absa, Nedbank, etc.

Frequently Asked Questions (FAQ) About SASSA Card Renewal

1. How long does it take to renew a SASSA card?

✅ Most renewals are done immediately at the Post Office. You will receive your new card on the same day.

2. What if my SASSA card is already expired?

✅ You can still renew your card, but you may experience payment delays. Visit the Post Office ASAP or switch to bank deposits.

3. Can I send someone else to renew my SASSA card?

✅ Yes, but they must bring:

• A signed affidavit from you
• Their ID and your original ID
• Proof of residence

4. Is it better to renew my SASSA card or switch to a bank account?

✅ Switching to a bank account offers more flexibility (ATM withdrawals, mobile banking, no queues). However, some people prefer SASSA cards for free withdrawals at retailers.

Conclusion: Renew Your SASSA Card Before It Expires!

If your SASSA card expires soon, make sure to renew it at the Post Office or switch to bank payments to avoid payment delays.

🔹 Need Help with Your SASSA Card Renewal?
📞 Call SASSA: 0800 60 10 11
📩 Email Postbank: info@postbank.co.za
💻 Switch to Bank Payments Online: srd.sassa.gov.za

🚀 Was this guide helpful? Share it with other SASSA beneficiaries!

Read Also

📌 🔗 SASSA Grant Enquiries – Need help with SASSA-related concerns? Get all your answers here.

📌 🔗 SASSA OTP Withdrawal Online – If your card is expired, learn how to withdraw using OTP.

📌 🔗 SASSA Funeral Policy – How to claim funeral benefits under SASSA policies.

📌 🔗 Easypay Loans SASSA – Everything you need to know about Easypay loans for SASSA beneficiaries.

📌 🔗 SASSA Payment Methods – Check the available methods to receive your SASSA grant.

📌 🔗 Alternative Income Source Identified – What to do if SASSA flags an alternative income source.

📌 🔗 SASSA in Full – Learn what SASSA stands for and its role in South Africa’s social security.

📌 🔗Why Is My SASSA Child Grant Money Not In?

📌 🔗 Universal Basic Income South Africa: When Will It Start & Who Will Qualify?

Introduction: What is SASSA OTP Withdrawal?

Did you know you can withdraw your SASSA R350 grant or any SASSA payment without a SASSA card? 🚀 The SASSA OTP withdrawal method allows beneficiaries to withdraw money using an OTP (One-Time PIN) code, making it easy to access funds without needing a physical SASSA card.

In this guide, we’ll explain:

✅ How SASSA OTP withdrawals work
✅ Step-by-step guide for withdrawing SASSA money without a card
✅ SASSA OTP withdrawal for Standard Bank & other ATMs
✅ Common OTP withdrawal issues & solutions
✅ Security risks and how to protect yourself from OTP scams

📌 Quick Tip: If you’re looking for your SASSA OTP PIN, check your SMS messages for the code from SASSA before proceeding with withdrawal.

1. What is a SASSA OTP and How Does it Work?

A SASSA OTP (One-Time PIN) code is a temporary PIN sent via SMS that allows SASSA beneficiaries to withdraw their money without a physical SASSA card. This feature is especially useful for:

🔹 Beneficiaries who lost their SASSA card
🔹 Those who prefer cardless withdrawals for security reasons
🔹 People who receive their grants through SASSA’s mobile payment system

SASSA OTP Code Withdrawal: How It Works

1️⃣ Receive the OTP Code – SASSA sends an SMS OTP PIN when your grant is available.
2️⃣ Visit a Participating ATM or Retailer – You can withdraw at Standard Bank ATMs or select retail stores (Checkers, Shoprite, Boxer, Pick n Pay, etc.).
3️⃣ Enter Your Cellphone Number & OTP PIN – Instead of inserting a card, enter your registered cellphone number and the OTP PIN sent by SASSA.
4️⃣ Confirm & Withdraw Your Cash – Once confirmed, the ATM or cashier will dispense your grant money.

📌 Important: The SASSA OTP code expires after a certain period, so withdraw your money as soon as possible!

2. How to Withdraw Money Without a SASSA Card (Step-by-Step Guide)

If you don’t have your SASSA card, follow these steps to withdraw your grant using the SASSA OTP system:

💳 Option 1: SASSA OTP Withdrawal at Standard Bank ATM

1️⃣ Wait for the SASSA OTP PIN – You’ll receive an SMS from SASSA with a 6-digit OTP PIN when your payment is available.
2️⃣ Go to a Standard Bank ATM – Find a nearby Standard Bank ATM that supports cardless withdrawals.
3️⃣ Select “Cardless Transactions” on the ATM screen.
4️⃣ Enter your cellphone number (the one registered with SASSA).
5️⃣ Input the SASSA OTP PIN sent via SMS.
6️⃣ Confirm and collect your cash.

📌 Note: Not all Standard Bank ATMs support SASSA OTP withdrawals, so check availability before visiting.

🏪 Option 2: SASSA OTP Withdrawal at Retail Stores

Many major retail stores allow SASSA cardless withdrawals using an OTP PIN. Here’s how:

1️⃣ Visit a participating store (Shoprite, Checkers, Boxer, Pick n Pay, Usave, Spar).
2️⃣ Go to the cashier and request a SASSA OTP withdrawal.
3️⃣ Provide your registered cellphone number.
4️⃣ Give the cashier your OTP PIN (from the SASSA SMS).
5️⃣ Confirm your details and receive your cash.

📌 Retail stores are a great option if there’s no nearby Standard Bank ATM.

3. Security Risks & How to Stay Safe from OTP Scams

Unfortunately, scammers target SASSA beneficiaries by attempting to steal OTP PINs and withdraw money fraudulently. Stay alert and follow these safety tips:

🔴 Never share your OTP PIN – SASSA will never ask for your OTP via phone call, SMS, or email.
🔴 Beware of fake messages – Scammers may send fake SMS messages pretending to be from SASSA. Always check if the official SASSA number sent the OTP.
🔴 Only withdraw at official ATMs & stores – Avoid withdrawing money from unknown locations or individuals offering “help.”
🔴 Report suspicious activity – If you suspect fraud, call SASSA’s toll-free number 0800 60 10 11 or report it to SAPS (South African Police Service).

📌 If your OTP PIN was stolen, immediately contact SASSA to prevent unauthorized withdrawals.

4. Frequently Asked Questions (FAQ) About SASSA OTP Withdrawals

1. How long is my SASSA OTP valid?

Your SASSA OTP PIN is valid for a limited time (usually 24 hours). If it expires, you will need to request a new one.

2. What if I didn’t receive my SASSA OTP?

If you haven’t received your OTP, try the following:
✅ Check your SMS inbox again.
✅ Ensure your phone has network coverage.
✅ Request a new OTP by sending your ID number to 082 046 8553.

3. Can I withdraw my SASSA grant at any ATM?

No, only Standard Bank ATMs support SASSA cardless withdrawals. If no ATMs are available, visit a retail store that supports OTP withdrawals.

4. What happens if I enter the wrong OTP too many times?

Entering the wrong OTP multiple times may lock your transaction. If this happens, call SASSA support at 0800 60 10 11 for assistance.

5. Can I use someone else’s phone number for OTP withdrawals?

No. The OTP PIN is sent only to the registered cellphone number linked to your SASSA account. You cannot use another number to withdraw.

5. Conclusion: SASSA OTP Withdrawal is Easy & Secure!

With the SASSA OTP withdrawal system, you can access your grant money without a SASSA card. Whether you use a Standard Bank ATM or a retail store, the cardless withdrawal process is fast, secure, and convenient.

Need Help with Your SASSA OTP Withdrawal?

📞 Call SASSA: 0800 60 10 11
📩 Email SASSA: info@sassa.gov.za
💻 Check Your Status Online: srd.sassa.gov.za

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